Fidelizzare il cliente con il Customer Care

Building customer loyalty with customer care

Customer loyalty is a commitment that requires perseverance and foresight. Anyone who runs a bar or restaurant knows how difficult it is to always agree with the customer and how much requests and pressure can affect the relationship between the two sides of the counter. Knowing how to build customer loyalty does not simply mean knowing how to be a bartender or waiter well, but it also means knowing how to be a figure capable of relating correctly with the public. There are some precautions that go beyond the single relationship between the manager of a restaurant and the clientele, let's discover them together.
Come gestire un ristorante sui social: immagini e timing

How to manage a restaurant on social networks: images and timing

How to run a restaurant or cafe on social media, we will especially pay more attention to posting pictures and sharing frequency.
Come utilizzare Instagram per il food e la ristorazione

How to use Instagram for food and catering

How to use Instagram for food and catering. 10 practical examples that will make you appreciate the best strategies on photographic social media.
Come allestire un bar a Natale

Tips for setting up the bar at Christmas

Christmas is upon us and these days our cities are transformed with lights and colors that recall the Christmas festivities. If it is very easy to find ideas and suggestions for decorating your home online, it is not always easy to find just as many valid suggestions for creating a Christmas decoration for your bar or club.
Horeca e Coronavirus: come affrontare l'emergenza?

Horeca and Coronavirus: how to deal with the emergency?

The catering industry is going through tough times. Here are some ideas for dealing with closures and post-Coronavirus decree ordinances.
March 12, 2020
Buoni pasto: il vero vantaggio è la formula digitale

Meal vouchers: the real advantage is the digital formula

Electronic meal vouchers are one of the novelties in catering. Find out what benefits they can bring to bars and restaurants.
September 14, 2018
Doggy bag e altre idee contro lo spreco alimentare

Doggy bag and other ideas against food waste

From doggy bags to waste-free storage: all the ideas against food waste in catering. Find out more in our article.
April 19, 2018
Attirare clienti in un bar con Facebook: idee e consigli

Attracting customers to a bar with Facebook: ideas and advice

Promoting a place on Facebook can prove to be a useful tool for attracting customers to a bar. Often what scares you is the budget, but with small precautions and a lot of constancy, monetary investment becomes just one of the options. In this and in the next articles we will explain in detail how to optimize the social presence of your restaurant.
Trasforma il tuo locale in un ristorante per bambini incrementando gli incassi

Children's restaurant: manage the smallest customers

Eating away from home with children can prove to be a titanic undertaking for both parents and restaurant managers. Creating a positive experience for younger customers and evaluating the elements that transform a restaurant business into a restaurant for children are two important factors in increasing sales and retaining the market share made up of families.
October 14, 2016
Aprire un bar, consigli per la brand identity

Opening a bar, tips for brand identity

Whether it's for cocktails or a pub, the first step in opening a bar is to identify and build its own personality. The identity of an activity is a basic aspect for presenting values ​​and an evocative imagery to the public, an identity card created on the drawing board in which nothing is left to chance. So what are the elements that favor a strong brand identity? From the name of the restaurant to the proposed menu, from the logo to the furnishings.
L’investimento redditizio che moltiplica le tue possibilità

The profitable investment that multiplies your possibilities

A profitable investment that offers a varied and diversified proposition is essential to increase sales and expand your customer base. Techfood has studied some solutions for small and large catering able to multiply the possibilities with a single investment.
Techfood al Baritalia HUB 2016

Techfood at Baritalia HUB 2016

The BarItalia HUB 2016 edition was held on 13 and 14 June in the enchanting setting of Palazzo del Ghiaccio in Milan. Techfood also took part in the Italian event for those who have the bar in their DNA, presenting its latest innovations.