Customer loyalty is a commitment that requires perseverance and foresight. Anyone who runs a bar or restaurant knows how difficult it is to always agree with the customer and how much requests and pressure can affect the relationship between the two sides of the counter. Knowing how to build customer loyalty does not simply mean knowing how to be a bartender or waiter well, but it also means knowing how to be a figure capable of relating correctly with the public. There are some precautions that go beyond the single relationship between the manager of a restaurant and the clientele, let's discover them together.
