Speeding up table service is essential to improving the customer experience and increasing the operational efficiency of a restaurant. Here are some effective strategies to optimize time and reduce waiting times.
1. Staff organization and training
A clear division of duties among the front-of-house staff is essential. For example, introducing runners who are solely dedicated to serving food can speed up the process, while the chef de rang focuses on aspects such as taking orders and interacting with customers. In addition, adequate staff training in service techniques and menu knowledge helps reduce errors and improve overall efficiency.
2. Use of technology
The adoption of technological tools can simplify and speed up many operations:
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Ordering Handhelds : Handheld devices that allow staff to send orders directly to the kitchen, reducing wait times and communication errors.
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Multimedia totems : interactive kiosks that allow customers to place orders and payments independently, improving the speed of service and user experience.
3. Optimize the restaurant layout
A strategic arrangement of tables facilitates the movement of staff and improves the flow of service:
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Table placement : Arrange tables to maximize the use of space and ensure easy routes for staff.
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Service Flow : Ensure staff can move seamlessly between the dining room and kitchen, reducing downtime and increasing efficiency.
4. Digital management of reservations
The implementation of digital systems for managing reservations allows you to monitor attendance in real time, optimize table assignments and reduce customer waiting times.
5. Performance Monitoring
Using key performance indicators such as average wait time, table turnover and customer feedback helps identify areas for improvement and implement targeted strategies to increase service efficiency.
6. Quick recipes and appropriate machinery
Another key aspect to speed up service is choosing dishes that can be prepared quickly without sacrificing quality. Techfood, a company specializing in catering solutions, has developed a range of quick recipes designed to minimize preparation times thanks to innovative technologies such as rapid cooking ovens and high-quality pre-processed ingredients.
Here are some suggestions that can be prepared in less than 4 minutes thanks to the Combi Wave oven :
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Lasagna ready in just 3 minutes and 50 seconds.
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Potato gnocchi , cooked in just 2 minutes.
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Meatballs with potatoes , served in 2 minutes.
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Apple pie , ready in just 1 minute.
These solutions allow you to offer a varied and quality menu. To understand how to improve your menu, ask for our advice on the best machinery and recipes for your restaurant.